For small businesses, every penny counts, and even a small bill left unpaid by a customer can make a big difference in your bottom line. For some customers, a missed payment might be a simple oversight and a quick reminder may do the trick. But for others, it might take a bit more work. As frustrating as debt collection can be, it is possible to recover payment on past due invoices. Here are some tips for keeping the bills paid and collecting on those that are late.
Begin With a Detailed Credit and Invoicing Process
Make sure you have a clearly laid out credit policy and that customers are fully aware of the terms and conditions. Invoices should be detailed with amount due, payment due date and terms, description of the transaction and company address and contact details. The quality of the invoice has a big impact on whether a payment will be made.
Keep Current Records of Customer Payment Histories
A customer that has a history of paying on time should be much easier to collect from should they miss an occasional payment. Those who regularly miss payments may need a more aggressive approach. It is wise to require upfront payment from customers who are currently or habitually late.
Keep Detailed Records When Attempting to Collect a Past Due Payment
Take thorough notes every time you speak to the customer or send any type of correspondence about money owed. This could be very helpful for your defense if it were to escalate to a legal proceeding. Successful debt collection can take time to master, but maintaining a calm demeanor and keeping your contact attempts to a reasonable, non-harassing limit can often lead to a favorable outcome.
No matter who the client is or how much they owe, it is your right to collect that debt. Each situation should be looked at individually to determine the best course of action. When legal assistance is needed, Churchill, Quinn, Richtman & Hamilton can provide their years of debt collection expertise to help you understand your rights and legal options, and collect the moneys owed to you. Contact us at 847-223-1500 to speak to one of our highly qualified attorneys.

When entering into a transaction with another party for goods or services, it is always in the best interest of both parties to execute a signed contract, detailing the terms of the agreement. However, this does not always guarantee a favorable end result, as there are a number of ways that a breach of contract may occur.

A landlord’s perfect scenario is renting to someone who is quiet, respectful of their property and pays the rent on time every month. Likewise, a renter expects a safe, well-maintained property in exchange for rents paid. But when a landlord feels that the tenant does not abide by the rules set forth in their rental agreement, there is a specific eviction
case. EVERY client was granted a reduction. That’s what we call a successful day.

Keep your eyes on the skies as the 6th annual Grayslake Color Aloft Balloon Festival takes flight on August 25th. This exciting event, sponsored by Churchill, Quinn, Richtman & Hamilton, will feature hot air balloons being inflated and competing to see which one can land closest to the Fox River. Once retrieved and returned to the park, the balloons will be illuminated by their burners in a captivating glow that you don’t want to miss.
Celebrate the end of summer at this great family event sponsored by Churchill, Quinn, Richtman & Hamilton. Grayslake Summer Days is happening on August 17th and 18th and will have tons of fun activities to choose from.

Owning commercial real estate can be a very rewarding experience but purchasing it can be a challenge. Some people may be hesitant to make the investment because they think it will be too complicated. But by doing some preliminary research and having the right experts helping you, anyone can enjoy the benefits that commercial real estate can offer.

Churchill, Quinn, Richtman & Hamilton is proudly sponsoring the 27th Annual Grayslake Chamber of Commerce 5K Run & Walk through historic Grayslake. Runners, walkers, strollers and wheelchair athletes of all ages and abilities are encouraged to participate in this fun community event on July 14th.


In what promises to be an enjoyable day, downtown Grayslake is set to host the 23rd annual Arts Festival & Wine Tasting on June 23rd.